Wikis

I love wiki's. The thing I like the most is that it can be anything you want it to be used for. It's so much better than a spreadsheet, since multiple users can get in there and update it at the same time. I would use a wiki for information, similar to a webpage, where you can manage content.

Some of the benefits to finding information on a wiki is that it's easy to include relevant bits according to those who use it most (for example, an HR wiki could have policies added by the records department and benefits added by the benefits department.) Some drawbacks to finding information this way would be that you may not be able to trust the source, as with the infamous wikipedia hoax.

Some types of applications within libraries that would work well with a wiki are: policies & contact information including instant messaging apps, online collections, finding and subject aids. I am really impressed with wiki's as content management system.